Respuesta :

adefioyelaoye

Answer:

I provided high-quality customer service when I was a sales representative for a pharmaceutical company.

A client wanted to get the best drugs for the treatment of an ailment. I made sure I told him about the constituents and active ingredients if all the drugs, their biochemistry and also the side effects of such drugs. I also told him about responses from people who had used the drugs and the price.

This made the Client to make the best decision in the drug purchase according to how it suited him the most.

jaquelinefvr

High-quality customer service is an essential demand in a competitive business environment, and will be a differentiator that will make your company better positioned in the market.

To provide high quality service, you must:

  • Act with ethics and respect for the customer.

  • Be cordial and helpful to resolve customer doubts.

  • Provide complete information about the product or service, price and payment terms.

  • Develop a simple and unbureaucratic after-sales policy.

The purchase and sale process takes place through the identification of a consumer's need and evaluation of the benefits of a product or service, so the service is an essential part of this process and must comply with the strictest quality standards.

A good relationship with the customer is capable of creating loyalty, generating value and making a company more competitive and profitable.

Learn more here:

https://brainly.com/question/1613309

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