Answer and Explanation:
The people of the city do not know the Lady of Shallot, since because of the curse she spent years trapped in her castle, but when they see her they feel that she is sad, she looks melancholy and unhappy, but very poetic and with an air of dreamer. . Others believe that she is enchanted with the world, with all the things that she is seeing so close to her and that are now real, what she used to see only in her imagination.
These differences from the point of view create a certain tension in the plot because the reader does not know which of the two points of view is correct about the lady, since everything seems to apply to her at that moment. It is not known whether she is happy to know the world, or sad, since she met the world just before she died.